Agency Management Coordinator
American Cybersystems, Inc.

Job Info

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Innova Solutions has a client that is immediately hiring for an Agency Management Coordinator.

Position type: Contract
Duration: 12 months
Location: Chicago, IL (hybrid)

As a(n) Agency Management Coordinator you will:

The Agency Management Coordinator will provide operational support for global agency management initiatives, focusing on tool evaluation, strategy implementation, and process standardization across regions (NA, EMEA, APAC, and Japan).

Responsibilities:
1. Agency Tool & Process Management
• Support and maintain user feedback databases and tool requirements across regions
• Help gather and organize performance metrics and user satisfaction data
• Assist in preparing monthly usage reports

2. Strategic Project Support
• Support regional agency strategy pilots
• Help coordinate stakeholder communications across multiple regions
• Assist in preparing monthly progress reports

3. Agency Roster Management
• Maintain and update agency capability documentation
• Help gather market research for agency evaluation
• Help maintain action plans for agency relationship management

4. Process Development & Implementation
• Help maintain agency management principles documentation across global regions
• Support standardization of processes across various agency types
• Assist in maintaining relationship management guidelines

Qualifications:
• Minimum 3+ years experience working at a marketing, creative, or media agency required
• Understanding of agency workflows and operations
• Experience with agency processes and documentation
• Knowledge of different agency types (creative, digital, media, PR)
• Previous experience in account management, traffic, or project management roles preferred
• Experience supporting agency pitch processes and RFPs
• Basic understanding of agency service models and SOWs
• Experience working with global teams across multiple time zones
• Strong organizational and project coordination skills
• Proficiency in Excel and data management
• Bachelor's degree in Communication, Marketing, Business, or related field

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Matthew Delacruz
Sr. Technical Recruiter
510-690-5455
Matthew.delacruz@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $60/hr - 65/hr W2
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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