Analyst, Quality Acceptance Testing
The University of Chicago

Job Info

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Department

ARD Business Application Management

About the Department

Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

The Analytics and Technology Solutions (ATS) team provides technology and system solutions to enable ARD to meet aggressive fundraising goals and measure, analyze and predict growth in constituency giving and participation. Using an enterprise approach to data and systems, ATS creates a data and user environment that is consistent yet agile. Collaborating with stakeholders to understand program strategies, ATS develops data, reporting, and analytics solutions that lead to actionable outcomes and actualized goals.

Job Summary

This role performs a range of activities related to quality acceptance testing and monitoring within Information Technology. Coordinates necessary testing efforts. With a moderate level of guidance, creates, documents, and implements quality processes at multiple stages prior to release.

Responsibilities

• Defines, executes and maintains quality acceptance test plans, test cases, and test scripts based on business requirements and technical specifications; ensures thorough documentation of test results and maintains a comprehensive repository of all testing activities, including defect logs for accessibility and up-to-date information for all stakeholders.
• Identifies and assesses risks related to software quality and testing; develops mitigation strategies and contingency plans to address identified risks.
• Identifies key performance indicators (KPIs) for testing effectiveness and efficiency.
• Identifies opportunities for test automation, implements and maintains automated testing tools and frameworks, and ensures regular updates and maintenance of test scripts.
• Generates and presents detailed test reports and metrics to management and other stakeholders; provides actionable insights and recommendations based on testing outcomes.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions and with an eye towards broadly diversifying the advancement profession.
• Executes tests and evaluates results, investigating suspected product defects and analyzing possible solutions using standard procedures.
• Coordinates with others to determine ideal testing given available resources. With a moderate level of guidance, serves as a backup to other user support personnel.
• Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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Certifications:

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Preferred Qualifications

Experience:

• Minimum of 2 years of experience in software quality assurance and testing, including experience with test plan development, execution, and maintenance, or related roles.
• Minimum of 2 years of experience in test automation, including the implementation and maintenance of automated testing tools and frameworks.

Technical Skills or Knowledge:

• Broad knowledge of testing methodologies, tools, and processes, including both manual and automated testing practices.
• Broad experience working with Salesforce CRM.
• Knowledge and understanding of higher education advancement industry.

Preferred Competencies

• Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
• Analyze complex problems, evaluate existing solutions, and take a new perspective to improve products or services.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to non-technical audiences.
• Work across various teams and projects simultaneously, advancing unified strategy.
• Act with integrity, professionalism, and confidentiality.
• Work collegially and collaboratively in a team setting.
• Self-motivated, take initiative, and think strategically.
• Prioritize multiple projects and independently follow through with detail.
• Comfortable with ambiguity.

Working Conditions

• This position has a hybrid work schedule which includes weekly in office presence.
• This position is located in Hyde Park at 5235 South Harper Court.
• Standard office environment
• Travel to campus and/or non-campus locations for University business.
• Work evenings and weekends as needed.

Application Documents

• Resume/CV (required)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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