Billing Supervisor
CMA CGM

Job Info

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CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

YOUR ROLE

This role will oversee customer billing operations for the Shipwire business unit to ensure accuracy, efficiency, and compliance with company policies. This role requires strong leadership, strategic thinking, and excellent communication skills to effectively manage a team and collaborate with various departments.

WHAT ARE YOU GOING TO DO?

• Oversee the preparation and issuance of invoices in a timely and accurate manner.
• Ensure all billing activities comply with contract terms and applicable company policies
• Collaborate with internal teams in the development and maintenance of billing systems, including automation and integrations with other financial systems
• Prepare monthly accrual reporting for submission to the Finance team
• Provide backup support for customer invoicing as needed
• Lead and supervise the billing department, ensuring high levels of performance and employee engagement
• Develop and implement strategies to improve billing processes, reduce errors, and enhance efficiencies
• Mentor and train billing staff, fostering a culture of continuous improvement and professional development
• Collaborate with the Finance team to reconcile billing with accounts receivable and ensure accurate financial reporting.
• Work closely with customer success teams to resolve billing disputes and inquiries promptly.
• Maintain strong relationships with key customers and partners to address billing concerns and ensure satisfaction.
• Develop and implement internal controls to mitigate billing errors
• Conduct regular audits of billing processes and systems and recommend/implement corrective actions as necessary.
• Lead or participate in cross-functional projects to enhance billing processes, systems, and technologies.
• Stay abreast of industry trends and best practices, recommending and implementing innovative billing solutions.

WHAT ARE WE LOOKING FOR?

Education & Experience:

• Bachelor's degree or equivalent work experience in finance, accounting, or a related field

Experience:

• Minimum of 3 years of experience in billing, finance, accounting or related field.

Specialist Knowledge & Skills:

• Advanced experience with Microsoft Excel (advanced formulas, pivot tables, analytics, etc.) required.
• Previous experience in logistics or supply chain industry required.

Interpersonal & Communication Skills:

• Strong attention to detail and commitment to accuracy
• Demonstrated ability to lead and motivate a team
• Ability to manage multiple priorities in a fast-moving environment
• Concise and clear professional communication skills (both oral and written)
• Eager to learn more about supply chain topics
• Good organization skills
• Autonomous

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

Nearest Major Market: Buffalo

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