Care Consultant Sr
Elevance Health

Job Info

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Care Consultant Sr.

Location: Must reside in the state of NH or South Portland, ME, be within 50 miles (1 hour commute) of our Manchester, NH office 1155 ELM ST, STE 100 & 200 or South Portland, ME office 2 GANNETT DR AND be willing to visit providers (in person and virtually 25% - 30% of the time.)

NOTE: As part of our Hybrid Workplace Strategy, this role requires working in our NH office 1- 2 days per week.

The Care Consultant Sr. for Provider Success is responsible for consulting with providers (Medicare and Commercial) to assess and deploy appropriate interventions to drive success in value-based care.

Primary Duties:

• Conducts comprehensive provider practice assessments to establish baseline value-based capabilities of each assigned provider to identify key opportunity areas and provider needs.
  
• Consultant support model consists of a continuous process of assessment, root cause analysis, strategy mapping, implementation and tracking to outcomes for each assigned provider.
  
• Supports practice implementation of action plans around population health management, patient satisfaction and quality and cost performance.
  
• Facilitation of collaborative meetings with staff at all levels in the provider organization as well as multiple internal stakeholders.
  
• Creates and hosts tailored learning opportunities to support the deployment of interventions.
  
• Training providers on the use of Elevance Health tools, data, and technology to drive performance in key metrics.
  
• Use of internal tools and technology to aid in strategy for value-based providers.
  
• Collaboration with peers across team to share best practices and participate in culture activities.
  
• Data analytics and ongoing tracking of key performance metrics for each assigned provider
  
• Documentation of all action plans, interventions, and provider activities in Salesforce.
  

Minimum Requirements:

• Requires a BA/BS and minimum of 5 years health care experience; or any combination of education and experience, which would provide an equivalent background.
  

Preferred Qualifications:

• Proficiency using PowerPoint and Excel.
  
• Physician environment experience in practice transformation/quality improvement, ambulatory care setting quality and efficiency metrics, population health and care management structures, data analytics and electronic health records preferred.
  
• Proficient in developing strategic and financial presentations for internal and external stakeholders.
  
• Consulting background preferred.
  
• MBA preferred.
  
• Expert at meeting facilitation, getting to yes and tracking to defined outcomes.
  

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