Clerk III-Reading Room Coordinator (S-Su Overnight, 60%)-Radiology
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service

$8.00 per hour


This job has expired.

Job Info


The University of Iowa Hospitals and Clinics department of Radiology is seeking a Clerk III to, serve as a liaison for the Department of Radiology Resident Overnight Reading Room. This position is responsible for prompt communication of patient and examination information. To serve as the first point of contact, in person or by phone, and to coordinate and ensure efficient workflow processes are followed in an efficient and accurate manner.

Duties:

  • Responsible for effectively communicating patient and exam information to the Radiologist from referring providers, technologists, and other healthcare personnel
  • Assist the Radiologist by making phone calls and locating ordering providers for communication from the Radiologist when reading the studies
  • Review EPIC reading work lists and Status Reports to assist Radiologists in the reading workflow
  • Handle orders from providers for external Radiology exams
  • Troubleshoot external image transfer issues
  • Effectively communicate and assist with securing outside imaging for urgent/emergent transfers
  • First level troubleshooting for PACS related issues
  • Assist with special projects as assigned by staff
  • Must have the ability to organize and prioritize multiple tasks in a very busy reading room setting
The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 60%

Schedule: Saturday and Sunday 8:00 PM - 8:30 AM.

Rotations: Work hours may be adjusted depending on departmental needs.

Minimum Eligibility Requirements
  • Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Special Qualifications
  • Medical Terminology
  • Public contact/Customer Service
Desirable Qualification
  • Six months clinical administrative work preferred
  • Demonstrated attention to detail and excellent organizational skills
  • Prefer excellent communication skills
  • Basic computer skills
  • EPIC experience preferred
Application Process:

To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until position is filled.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

For questions, contact Kimberly Wiley at kimberly-wiley@uiowa.edu.

Benefits Highlights:
  • Regular salaried position. Located in Iowa City, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
  • For more information about Why Iowa? Click here

Additional Information
  • Classification Title: Clerk III
  • Appointment Type: Merit
  • Schedule: Part-time
Compensation
  • Pay Level: 8
Contact Information
  • Organization: Healthcare
  • Contact Name: Kimberly Wiley
  • Contact Email: kimberly-wiley@uiowa.edu


This job has expired.

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