Client Partner
Slalom, LLC

Job Info

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Slalom St. Louis is seeking a Director to join the Client Partner team. This role involves building and maintaining close relationships with a diverse portfolio of clients, understanding their strategies and objectives, and representing Slalom's technical services. The position focuses on setting strategic direction, delivering solutions, leading teams, driving sales, and managing accounts.

Candidates must live in St. Louis Metro, and be open to working onsite at the Slalom office and client sites.

Responsibilities:

• Build and sustain strategic, collaborative relationships within accounts, serving as the main contact for clients and consultants.
• Act as a trusted advisor, managing the full project lifecycle from initiation to delivery.
• Lead efforts in revenue generation, account management, consulting, and operations.
• Oversee project sales cycles, including the creation of estimates, proposals, and SOWs.
• Drive proposal-based deals and manage client negotiations on cost, scope, and timelines.
• Maintain a utilization target of 40%.
• Manage revenue responsibilities starting at $5M, depending on accounts.
• Supervise the onboarding of consultants and ensure client satisfaction through quality assurance.
• Connect consultants with internal resources for project support.
• Collaborate with consulting leaders, account management, and business development teams.

Qualifications:

• The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management in a single role.
• Extensive experience in account management and client relationships, with a focus on revenue management and strategic growth.
• Professional services consulting background.
• Demonstrated success in selling consulting projects and increasing client service offerings.
• Previous P&L and revenue-generating responsibilities.
• Strong skills in estimating work, responding to RFPs, and writing SOWs.
• Excellent negotiation, conflict management, problem-solving, and decision-making skills.
• Strong business understanding of technologies and processes.
• Past success in client satisfaction and project delivery.
• This role is hybrid, with the requirement to be on-site at the Slalom office and client sites.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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