Client Services Pension Analyst
MMC

Job Info

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We are seeking a talented individual to join our Client Services Pension team at Mercer. This role will be based in Milwaukee - E. Wisconsin. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Client Services Pension Analyst is position responsible for the administration of retirement plans. This role supports the Client Services Pension Team Leaders and clients by serving as a subject matter expert and as a technical systems resource for the defined benefit plans.

We will count on you to:

• Efficiently handle incoming phone calls and respond to client inquiries regarding pension plans, ensuring a high level of customer service and satisfaction.
• Execute complex calculations and process payments related to retirement plans with precision and accuracy.
• Review and verify paperwork to ensure accuracy in data processing, maintaining the integrity of client information.
• Address client emails promptly and escalate issues as necessary to ensure timely resolution.
• Contribute to special projects and assist in the preparation of comprehensive pension reports.
• Ensure adherence to timelines and compliance with all relevant regulatory requirements, maintaining the highest standards of professional conduct.

What you need to have:

• A Bachelor's degree in Finance, Business Administration, or a related field.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.

What makes you stand out:

• Previous experience in pension administration or a related field is preferred.
• Familiarity with defined benefit plans and regulatory compliance.
• A proactive approach to problem-solving and client service.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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