Consultant, Strategy & Operations
Slalom, LLC

Job Info

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Our Strategy & Operations team partners with our clients to make bold decisions on priority C-suite issues. We help our clients develop and implement business and product strategies, design effective operating models, cut costs and improve efficiency, increase customer experience and satisfaction, and improve operations, without compromising company business objectives, culture, or customer satisfaction.

Our consultants apply their skills across a variety of industry and functional areas, work in small, flexible engagement teams, work directly with senior leadership team, and partner closely with other Slalom practices on strategy and roadmap development, assessments, and execution.

What do we look for in our Consultants?

• You are curious and enthusiastic to understand and address complex client needs
• You're passionate about improving processes and driving outcomes for our clients and teams
• You enjoy working with a diverse, talented and enthusiastic group of people
• You are excited to work and grow your career across multiple disciplines and industries
• You are focused on delivering great quality work
• Bringing your prior experience, skills, and a growth mindset to everything you do at Slalom
• A relationship builder able to team effectively with others and build relationships at all levels internally and with client teams and stakeholders

What will you do as a Consultant in Strategy & Operations?

• Conduct current state assessments, evaluate results, and present findings in a logical and easy-to-understand manner
• Gain deeper understanding of clients and their business through interviews and focus groups
• Define future state visions and prioritization of opportunity areas that deliver value across people, process, technology & information
• Perform gap analyses to determine areas that need to be addressed based on current versus future state
• Identify a realistic and executable strategy focused on planning and developing roadmaps, communication plans, governance structures and investment prioritization for execution
• Execute and deliver high quality engagement tasks in a team environment with a focus on client satisfaction
• Play a role in supporting key client deliverables and ensure that projects are completed on time and on budget
• Develop deep client relationships at all levels of organizations and act as a trusted advisor
• Participate in the development of the S&O practice (e.g., recruiting, internal communications, training, people and culture etc.)
• Develop thought leadership in the S&O space through participation in industry events, panel discussions, publishing papers etc.

Requirements:

• Bachelor's degree or higher in any discipline
• 5+ years of working experience in customer strategy, digital strategy, product strategy, experience strategy or business strategy, with a desire to learn and grow
• Experience providing strategic technology advisory services to clients
• Knowledge of a broad range of areas including:
• Business cases and ROI calculations
• Business operations design & analysis
• IT strategy development, ideation workshops, governance and effectiveness
• Strategic roadmap & execution plans
• Business Architecture and operating models
• Change Management and Organizational Effectiveness
• Business process outsourcing, sourcing and vendor strategy
• Mergers & Acquisitions
• Experience in any or all of project delivery, analyzing complex client needs, understanding customers or helping businesses and teams to perform better
• Excellent communication skills with ability to build and sustain strong and trusted client relationships
• Proven ability to manage and prioritize multiple competing tasks
• Demonstrated ability to be resourceful and learn new concepts quickly

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $114,000 to $177,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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