Corp Affairs & Comms Strategy Intern
PayPal Inc.

Job Info

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The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
The Corporate Affairs & Communications Strategy Intern will work within PayPal's Global Creative Strategy & Production team to innovate the ways in which we engage in the digital era and build creative strategies and content campaigns that elevate PayPal's brand. This role will be critical in helping shape the way PayPal engages with our key audiences and customers.

Job Description:

In this position, the Corporate Affairs & Communications Strategy Intern will be responsible for uncovering key insights, learnings, data points and distilling all inputs into a cohesive creative and content strategy that can be executed by cross-functional internal teams and agency partners, resulting in increased brand reputation and trust. This role is comfortable with analytics and considered the expert on measurement and setting clear objectives, goals and milestones to guide planning and execution.

The candidate will work closely with global colleagues across Communications, Marketing, Strategic Finance, Social Media teams and our agency partners to uncover insights and build creative and content strategies that tell our global company narrative through storytelling.

What You'll Do

• Uncover fresh and innovative insights, story angles, narratives, brand direction and creative ideas to help fuel editorial and creative campaign strategy.
  
• Distill insights into a cohesive and inspiring strategy and creative brief, ensuring the work remains on strategy throughout the process and connects to how success is measured.
  
• Build creative strategies and plans that result in increased brand reputation and brand trust for PayPal among SMBs and consumers.
  
• Deliver clear and concise point of view, supported by data, for how to solve business challenges and ensure PayPal's brand narrative remains top of mind for our customers.
  
• Assessment of existing tools and processes to innovate and improve PayPal's approach.
  
• Partner with agency teams on ongoing trendspotting/research to develop an editorial content strategy and work with global editorial team to ensure strategy comes to life across external channels.
  
• Partner with agency teams and leverage third-party tools to build a content intelligence and measurement framework to illustrate the business impact of our brand content.
  
• Set up clear performance measurement before campaigns or content launches and gain alignment across cross-functional teams.
  
• Oversee Performance Comms program and ensure learnings from campaigns inform future strategy development.
  
• Review monthly/quarterly measurement reports for key brand channels and distill insights and data points, so they can be socialized with internal teams.
  
• Stay up to date on the latest tools and platforms that could help inform creative strategies.
  
• Collaborate with cross-functional teams, such as Strategic Finance, Marketing Ops and Social Media teams, to uncover internal data points and insights that can be fed into planning.
  
• Support the Global Head of Content Creation and Innovation and the Global Director of Content with team planning and strategy development.
  

Pre-Requisite Skills

• Experience in communications, marketing and/or advertising, with increasing responsibilities
  
• Bachelor's degree required and graduate degree in marketing or related field preferred
  
• Advertising, digital, PR and/or social media agency experience is a plus
  
• Larger focus on the creative side of strategy, versus the analytical side
  
• Ability to synthesize large amounts of data and communicate key points clearly, succinctly and quickly to change direction, stop or start campaigns as needed
  
• Ability to achieve results in a fast-paced and dynamic environment, often on short deadlines
  
• Strong at leading brainstorms and ability to take a large idea and build it into a cohesive and clear plan that internal teams and agency partners can execute against
  
• Superb communication skills, including writing, verbal and editing
  
• Amazing with PowerPoint and able to use it to sell in an idea or outline a clean plan
  
• Strong project management skill set, very organized, attention to detail
  
• Problem solver and self-starter that is focused on delivering results
  
• Sense of curiosity and eagerness to innovate and improve upon what's already been done
  
• Passion for PayPal's brand, and commitment to our vision of democratizing financial services
  

Internship Program Information and Requirements:

• This is a summer 2025 internship program. Spring and fall 2025 internships are not available.
  

• Must currently be pursuing bachelor's degree in marketing, communications, or related field from an accredited college or university.
  

• Must be returning to school in the Fall of 2025.
  

• Must reside in the U.S. during the summer internship program.
  

• Must be able to obtain authorization to work in the U.S. for the summer.
  

PayPal is committed to fair and equitable compensations practices.

Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more

information, visit https://paypalbenefits.com

The U.S national annual pay range for this role is: $16/hr to $41/hr

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Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

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