Director of Business Operations
St. Norbert College

Job Info

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St. Norbert College (SNC), a nationally-ranked, private, Catholic, liberal arts college is seeking a Director of Business Operations. This is a business operations position within our marketing and communications department. This is not a marketing role.

This role is pivotal in leading the operational functions of the Marketing and Communications division and facilitating the strategic planning process. The Director ensures efficient management of vendor and partner relationships, contracts, work processes, workflows, and project management. Additionally, the Director will oversee the management of various systems, including project management platforms and SaaS subscriptions. Collaboration with the Chief Marketing Officer (CMO) on budget management, team hiring and onboarding, and the creation and maintenance of reporting dashboards is essential. The role will also play a critical part in strategic planning and mission integration alongside the CMO, College President, and Vice Presidents from key divisions of the college.

The starting salary for this position is $76,000.

Formal supervision exercised over:

• Manager of Operations and Events

Required Minimum Qualifications:

Education -

• Bachelor's degree in Marketing, Business Administration, or a related field; Master's of Business Administration is preferred.

Experience and Credentials -

• Minimum of 7 years of experience in marketing operations, project management, or a related area.

• Demonstrated experience in vendor and partner management, contract negotiation, and process optimization.

• Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College.

Knowledge, Skills, and Abilities -

• Strong project management skills with a proven track record of managing complex projects successfully.

• Excellent organizational skills and attention to detail.

• Proficiency in managing budgets and financial planning.

• Ability to build and manage reporting systems and dashboards.

• Strong collaboration skills and the ability to work effectively with senior leadership.

• Exceptional people management skills with a focus on team development and high performance.

• Outside experience in non-higher education sectors is highly valued.

• A strong understanding of and interest in marketing is a plus.

• Expertise in contract negotiation and management is essential.

• Experience with CRM systems and marketing automation tools.

• Strong analytical skills and the ability to interpret data to inform operational strategies.

• Experience in higher education is beneficial, but a diverse background with experience in other sectors is highly valued.

• Creative thinker with the ability to generate innovative ideas and solutions.

The college may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

Benefits package:

The College offers an outstanding benefits package including health, dental, vision and life insurance; retirement plan; paid time-off and tuition waiver. For more information, please visit: https://www.snc.edu/hr/workinghere.html.

Application instructions:

Applications received by December 15th will be ensured full consideration. However, applications will continue to be accepted until the position has been filled. A cover letter and resume are required with your application.

St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.

At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.

We seek those who will embrace our mission and commitment to building a vibrant, diverse and spiritually engaged community (https://www.snc.edu/mission/gettingtoknow.html).

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