Director - Personnel Support Compliance
Compass Connections

Job Info

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It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - Bachelor's or undergraduate degree from an accredited program/university; Preferred - Graduate degree from accredited program/institution

Certifications: First aid, CPR, Emergency behavior intervention

Work Experience: Required - Four (4) to six (6) years of related experience and/or training; Preferred - Six (6) plus years of related experience and/or training

Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Maintains daily productivity standards.
3. Provide timely and accurate records and data to all programs, Assistant Deputy Directors, and the Compass Connections President or Executive Director.
4. Collaborate as a team using diverse analytic skills and background.
5. Demonstrate ability to review and articulate own work.
6. Build strong relationships with both external & internal clients.
7. Participate in scheduled meetings and team decisions and operations.
8. Work evenings, weekends and holidays as needed or requested by supervisor.
9. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
10. Ensuring consistent, appropriate communication with Program for service-related inquiries and issues working to identify improvement opportunities to the service provided to the field for consistency and accuracy.
11. Ensure operational efficiency.
12. Develops, writes, and reviews department procedures, and practices for compliance with state and federal standards for programs; and makes recommendations for revisions.
13. Provides technical standards compliance assistance to staff, supervisors, and administrators as requested.
14. Assists with preparing, analyzing, monitoring, and correcting data for reports.
15. Maintain confidentiality in all areas of the service population and program operations.
16. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities:
1. Ensure the data provided to leadership within Compass Connections is of high quality of content and context for accuracy, currency, and is free from critical errors, including inconsistencies, discrepancies, and inaccuracies.
2. When required, serve as a liaison between Compass Connections Headquarters and programs and departments in the organization.
3. Review all data to ensure compliance with federal, CARF accreditation, state minimum standards, internal policy and procedures, and other contractual requirements.
4. Analyze data as a result of quality reviews and audits to support the completion of quality analysis reports to be used in the identification of recommendations for continuous quality improvement actions.
5. Ensure staff entrance and exit from Compass Connections is surveyed, evaluated, and if necessary, actionable.
6. Meet all pre-determined deadlines required by program and federal partners.

Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Present in a professional manner, adhering to the organization's code of conduct at all times.
3. Provide proof of work eligibility status upon request.
4. Pass pre-employment and biennial criminal background checks.
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
6. Demonstrate a working knowledge of all Compass Connections policies and procedures.

Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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