Dispatcher
CoachUSA

Job Info

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Looking for a new and exciting career? Join the Coach USA operations team in New Brunswick, NJ! You will be responsible for coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver and/or equipment changes, customer needs and other planned and unplanned events. All applicants must be dependable and willing to work a flexible schedule. If you like challenges and can work well with people, this may be the job for you. Our dispatch team is the heart of our business, we would love to talk to you about this opportunity!

What we offer:

• Competitive wages based upon experience
• Employee Awards programs
• Direct Deposit available
• Great company culture!

Requirements:

• Schedule Operators and Coaches accordingly.
• Communicate to driver's regarding their schedule, equipment assignment, and customer needs.
• Verify Hours of Service and Fit for Duty Requirements through our check in procedures.
• Document on time, tardiness, call offs, and operator issues.
• Coordinate last minute changes with Sales, Maintenance and/or driver
• Monitor phone calls, communicate any issues, review paperwork turned in by driver.
• Respond effectively to schedule changes, driver related issues, traffic, and/or bus issues which arise daily.
• Provide high level of customer service.
• Acting as a liaison with customers, answer general questions, escalating issues to management when needed.
• Perform other duties as assigned.

Qualifications:

• Ability to multitask and prioritize work.
• Ability to understand the cause/effect of decisions and how they impact the operations.
• Basic computer skills

Driving you to a better FUTURE!

Coach USA would love to discuss your qualifications for this position.

To learn more about your next big career change! APPLY NOW!

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

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