Donor Center Application User Support Analyst
Grifols

Opelika, Alabama

Posted in Manufacturing and Production


Job Info


Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

This is a remote-based position for candidates living in the central and east coast.

SUMMARY

Oversees the support and guidance to application users experiencing issues related to the business configuration. Resolves data or process variances per procedure. Coordinates with manufacturer requests for data / record updates. Maintains process for managing user requests.

PRIMARY RESPONSIBILITIES

  • Support requests to resolve BECS / Application data incidents and functional questions
  • Adhere to data incident resolution procedures
  • Provide support to configuration team to implement changes
  • Maintain and track work request and established turnaround time
  • Resolve requests and or coordinate solution with internal or third parties
  • Continue to build and develop and administrative working knowledge of application function and configuration capability
  • Assemble necessary updates and reports and provide to supervisor
  • Flexibility with work schedule and able to work periodic late nights or be on call weekends if necessary
  • Responds to support requests, delivers on change requests, liaisons with internal teams & vendors to complete tasks and supports / implements change
  • Perform other job-related duties as assigned

EDUCATION & EXPERIENCE
  • Bachelor's degree preferred or equivalent experience
  • Minimum of 5 years' experience

KNOWLEDGE & SKILLS
  • Strong knowledge base capable of providing solutions for multiple apps or equipment, working knowledge of plasma collection applications, good understanding of quality systems.

This position is eligible to participate in up to 5% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us!

#BiomatUSA

#LI-RL1

EEO Minorities/Female/Disability/Veterans

Location: NORTH AMERICA : USA : AL-Opelika || NORTH AMERICA : USA : AL-Birmingham || NORTH AMERICA : USA : AL-Decatur || NORTH AMERICA : USA : AL-Dothan || NORTH AMERICA : USA : AL-Hueytown || NORTH AMERICA : USA : AL-Huntsville || NORTH AMERICA : USA : AL-Mobile || NORTH AMERICA : USA : AL-Montgomery || NORTH AMERICA : USA : AL-Phenix City || NORTH AMERICA : USA : AL-Tuscaloosa || NORTH AMERICA : USA : AR-Bentonville || NORTH AMERICA : USA : AR-Conway || NORTH AMERICA : USA : AR-Fayetteville || NORTH AMERICA : USA : AR-Fort Smith || NORTH AMERICA : USA : AR-Little Rock || NORTH AMERICA : USA : FL-Altamonte Springs || NORTH AMERICA : USA : FL-Boca Raton || NORTH AMERICA : USA : FL-Clearwater || NORTH AMERICA : USA : FL-DeLand || NORTH AMERICA : USA : FL-Ft Myers || NORTH AMERICA : USA : FL-Ft Walton Bch || NORTH AMERICA : USA : FL-Ft. Lauderdale || NORTH AMERICA : USA : FL-Gainesville || NORTH AMERICA : USA : FL-Hollywood || NORTH AMERICA : USA : FL-Jacksonville || NORTH AMERICA : USA : FL-Kissimmee || NORTH AMERICA : USA : FL-Melbourne || NORTH AMERICA : USA : FL-Miami || NORTH AMERICA : USA : FL-Miami || NORTH AMERICA : USA : FL-Ocala || NORTH AMERICA : USA : FL-Orlando || NORTH AMERICA : USA : FL-Panama City || NORTH AMERICA : USA : FL-Pensacola || NORTH AMERICA : USA : FL-Royal Palm Beach || NORTH AMERICA : USA : FL-Sarasota || NORTH AMERICA : USA : FL-St. Petersburg || NORTH AMERICA : USA : FL-Tallahassee || NORTH AMERICA : USA : FL-Winter Haven || NORTH AMERICA : USA : GA-Albany || NORTH AMERICA : USA : GA-Athens || NORTH AMERICA : USA : GA-Atlanta || NORTH AMERICA : USA : GA-Augusta || NORTH AMERICA : USA : GA-Columbus || NORTH AMERICA : USA : GA-Hinesville || NORTH AMERICA : USA : GA-Macon || NORTH AMERICA : USA : GA-Marietta || NORTH AMERICA : USA : GA-Norcross || NORTH AMERICA : USA : GA-Savannah || NORTH AMERICA : USA : GA-Statesboro || NORTH AMERICA : USA : GA-Stonecrest || NORTH AMERICA : USA : GA-Valdosta || NORTH AMERICA : USA : Home Office || NORTH AMERICA : USA : IA-Des Moines || NORTH AMERICA : USA : IL-Bloomington || NORTH AMERICA : USA : IL-Carbondale || NORTH AMERICA : USA : IL-Champaign || NORTH AMERICA : USA : IL-Chicago || NORTH AMERICA : USA : IL-Elgin || NORTH AMERICA : USA : IL-Joliet || NORTH AMERICA : USA : IL-Peoria || NORTH AMERICA : USA : IL-Rockford || NORTH AMERICA : USA : IL-Waukegan || NORTH AMERICA : USA : IL-Wood River || NORTH AMERICA : USA : IN-Anderson || NORTH AMERICA : USA : IN-Gary || NORTH AMERICA : USA : IN-Griffith || NORTH AMERICA : USA : IN-Hammond || NORTH AMERICA : USA : IN-Indianapolis || NORTH AMERICA : USA : IN-Merrillville || NORTH AMERICA : USA : IN-South Bend || NORTH AMERICA : USA : IN-Terre Haute || NORTH AMERICA : USA : KS-Kansas City || NORTH AMERICA : USA : KS-Olathe || NORTH AMERICA : USA : KS-Topeka || NORTH AMERICA : USA : KS-Wichita || NORTH AMERICA : USA : KY-Bowling Green || NORTH AMERICA : USA : KY-Lexington || NORTH AMERICA : USA : KY-Louisville || NORTH AMERICA : USA : KY-Owensboro || NORTH AMERICA : USA : KY-Paducah || NORTH AMERICA : USA : LA-Alexandria || NORTH AMERICA : USA : LA-Baton Rouge || NORTH AMERICA : USA : LA-Houma || NORTH AMERICA : USA : LA-Lafayette || NORTH AMERICA : USA : LA-Lake Charles || NORTH AMERICA : USA : LA-Monroe || NORTH AMERICA : USA : LA-New Orleans || NORTH AMERICA : USA : LA-Ruston || NORTH AMERICA : USA : LA-Shreveport || NORTH AMERICA : USA : MI-Battle Creek || NORTH AMERICA : USA : MI-Detroit || NORTH AMERICA : USA : MI-Farmington Hills || NORTH AMERICA : USA : MI-Flint || NORTH AMERICA : USA : MI-Inkster || NORTH AMERICA : USA : MI-Kalamazoo || NORTH AMERICA : USA : MI-Lansing || NORTH AMERICA : USA : MI-Muskegon || NORTH AMERICA : USA : MI-Port Huron || NORTH AMERICA : USA : MI-Saginaw || NORTH AMERICA : USA : MN-Fridley || NORTH AMERICA : USA : MN-Minneapolis || NORTH AMERICA : USA : MN-Moorhead || NORTH AMERICA : USA : MN-St. Paul || NORTH AMERICA : USA : MN-West St Paul || NORTH AMERICA : USA : MO-Cape Girardeau || NORTH AMERICA : USA : MO-Columbia || NORTH AMERICA : USA : MO-Independence || NORTH AMERICA : USA : MO-Kansas City || NORTH AMERICA : USA : MO-Springfield || NORTH AMERICA : USA : MO-St Joseph || NORTH AMERICA : USA : MO-St. Louis || NORTH AMERICA : USA : MS-Hattiesburg || NORTH AMERICA : USA : MS-Jackson || NORTH AMERICA : USA : MS-Meridian || NORTH AMERICA : USA : NC-Asheville || NORTH AMERICA : USA : NC-Atlantic Beach || NORTH AMERICA : USA : NC-Benson || NORTH AMERICA : USA : NC-Charlotte || NORTH AMERICA : USA : NC-Clayton || NORTH AMERICA : USA : NC-Durham || NORTH AMERICA : USA : NC-Fayetteville || NORTH AMERICA : USA : NC-Gastonia || NORTH AMERICA : USA : NC-Goldsboro || NORTH AMERICA : USA : NC-Greenville || NORTH AMERICA : USA : NC-Jacksonville || NORTH AMERICA : USA : NC-Kannapolis || NORTH AMERICA : USA : NC-North Carolina || NORTH AMERICA : USA : NC-RTP || NORTH AMERICA : USA : NC-Raleigh || NORTH AMERICA : USA : NC-Wilmington || NORTH AMERICA : USA : NC-Winston Salem || NORTH AMERICA : USA : NE-Kearney || NORTH AMERICA : USA : NE-Lincoln || NORTH AMERICA : USA : NE-Omaha || NORTH AMERICA : USA : OH-Akron || NORTH AMERICA : USA : OH-Bowling Green || NORTH AMERICA : USA : OH-Canton || NORTH AMERICA : USA : OH-Cincinnati || NORTH AMERICA : USA : OH-Cleveland || NORTH AMERICA : USA : OH-Columbus || NORTH AMERICA : USA : OH-Dayton || NORTH AMERICA : USA : OH-Lorain || NORTH AMERICA : USA : OH-Mansfield || NORTH AMERICA : USA : OH-Shaker Heights || NORTH AMERICA : USA : OH-Toledo || NORTH AMERICA : USA : OH-Whitehall || NORTH AMERICA : USA : OH-Youngstown || NORTH AMERICA : USA : OK-Edmond || NORTH AMERICA : USA : OK-Lawton || NORTH AMERICA : USA : OK-Midwest City || NORTH AMERICA : USA : OK-Oklahoma City || NORTH AMERICA : USA : OK-Stillwater || NORTH AMERICA : USA : OK-Tulsa || NORTH AMERICA : USA : PA-Allentown || NORTH AMERICA : USA : PA-Dickson City || NORTH AMERICA : USA : PA-Erie || NORTH AMERICA : USA : PA-Fairless Hills || NORTH AMERICA : USA : PA-Harrisburg || NORTH AMERICA : USA : PA-Lancaster || NORTH AMERICA : USA : PA-Lehigh Valley || NORTH AMERICA : USA : PA-McKeesport || NORTH AMERICA : USA : PA-Penn Hills || NORTH AMERICA : USA : PA-Philadelphia || NORTH AMERICA : USA : PA-Pittsburgh || NORTH AMERICA : USA : PA-Reading || NORTH AMERICA : USA : PA-Wilkes-barre || NORTH AMERICA : USA : PA-Williamsport || NORTH AMERICA : USA : SC-Charleston || NORTH AMERICA : USA : SC-Clemson || NORTH AMERICA : USA : SC-Columbia || NORTH AMERICA : USA : SC-Greenville || NORTH AMERICA : USA : SC-Greenwood || NORTH AMERICA : USA : SC-Myrtle Beach || NORTH AMERICA : USA : SC-Rock Hill || NORTH AMERICA : USA : SC-Sumter || NORTH AMERICA : USA : TN-Chattanooga || NORTH AMERICA : USA : TN-Clarksville || NORTH AMERICA : USA : TN-Cookeville || NORTH AMERICA : USA : TN-Jackson || NORTH AMERICA : USA : TN-Johnson City || NORTH AMERICA : USA : TN-Kingsport || NORTH AMERICA : USA : TN-Knoxville || NORTH AMERICA : USA : TN-Memphis || NORTH AMERICA : USA : TN-Murfreesboro || NORTH AMERICA : USA : TN-Nashville || NORTH AMERICA : USA : TX-Abilene || NORTH AMERICA : USA : TX-Amarillo || NORTH AMERICA : USA : TX-Arlington || NORTH AMERICA : USA : TX-Austin || NORTH AMERICA : USA : TX-Beaumont || NORTH AMERICA : USA : TX-Brownsville || NORTH AMERICA : USA : TX-Bryan || NORTH AMERICA : USA : TX-Carrollton || NORTH AMERICA : USA : TX-Channelview || NORTH AMERICA : USA : TX-College Station || NORTH AMERICA : USA : TX-Corpus Christi || NORTH AMERICA : USA : TX-Dallas || NORTH AMERICA : USA : TX-Del Rio || NORTH AMERICA : USA : TX-Eagle Pass || NORTH AMERICA : USA : TX-Edinburg || NORTH AMERICA : USA : TX-El Paso || NORTH AMERICA : USA : TX-FT Worth || NORTH AMERICA : USA : TX-Fort Worth || NORTH AMERICA : USA : TX-Ft. Worth || NORTH AMERICA : USA : TX-Garland || NORTH AMERICA : USA : TX-Houston || NORTH AMERICA : USA : TX-Humble || NORTH AMERICA : USA : TX-Killeen || NORTH AMERICA : USA : TX-Lancaster || NORTH AMERICA : USA : TX-Laredo || NORTH AMERICA : USA : TX-Leon Valley || NORTH AMERICA : USA : TX-Longview || NORTH AMERICA : USA : TX-Lubbock || NORTH AMERICA : USA : TX-Lufkin || NORTH AMERICA : USA : TX-McAllen || NORTH AMERICA : USA : TX-Mission || NORTH AMERICA : USA : TX-Nacogdoches || NORTH AMERICA : USA : TX-Odessa || NORTH AMERICA : USA : TX-PA-Port Arthur || NORTH AMERICA : USA : TX-San Angelo || NORTH AMERICA : USA : TX-San Antonio || NORTH AMERICA : USA : TX-San Marcos || NORTH AMERICA : USA : TX-Temple || NORTH AMERICA : USA : TX-Texarkana || NORTH AMERICA : USA : TX-Victoria || NORTH AMERICA : USA : TX-Waco || NORTH AMERICA : USA : TX-While Settlement || NORTH AMERICA : USA : TX-Wichita Falls || NORTH AMERICA : USA : VA-Arlington || NORTH AMERICA : USA : VA-Bristol || NORTH AMERICA : USA : VA-Charlottesville || NORTH AMERICA : USA : VA-Chesapeake || NORTH AMERICA : USA : VA-Danville || NORTH AMERICA : USA : VA-Danville || NORTH AMERICA : USA : VA-Hampton || NORTH AMERICA : USA : VA-Harrisonburg || NORTH AMERICA : USA : VA-Newport News || NORTH AMERICA : USA : VA-Norfolk || NORTH AMERICA : USA : VA-Portsmouth || NORTH AMERICA : USA : VA-Richmond || NORTH AMERICA : USA : VA-Roanoke || NORTH AMERICA : USA : VA-Winchester || NORTH AMERICA : USA : WI - Green Bay || NORTH AMERICA : USA : WI-Kenosha || NORTH AMERICA : USA : WI-Madison || NORTH AMERICA : USA : WI-Menasha || NORTH AMERICA : USA : WI-Milwaukee || NORTH AMERICA : USA : WV-Parkersburg:USHOME - Home Address

Learn more about Grifols



More Manufacturing and Production jobs


Gibbon Packing, LLC
Gibbon, Nebraska
Posted about 5 hours ago

IDR
Austin, Texas
Posted about 4 hours ago

Invenergy LLC
Chicago, Illinois
Posted 38 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.


Share diversity job

Donor Center Application User Support Analyst is posted on all sites within our Diversity Job Network.


African American Job Search Logo
Hispanic Inclusion Jobs Logo
Asian Job Search Logo
Women Inclusion Jobs Logo
Diversity Inclusion Jobs Logo
Seniors to Work Logo
Black Inclusion Jobs Logo
Veteran Job Center Logo
LGBT Job Search Logo
Asian Inclusion Jobs Logo
Disabled Job Seekers Logo
Senior Inclusion Jobs Logo
Disability Inclusion Jobs Logo
US Diversity Job Search Logo
LGBTQ Inclusion Jobs Logo
Hispanic Job Exchange Logo