Front Desk (Administrative)/Collection support
Roth Staffing Companies

Job Info

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We are seeking for a Front Desk/ Collection Support Representative for Williamsport, PA area!

This is a Direct Hire position

Summary: Provides primary administrative support and perform drug and alcohol testing in office. Position provides coverage during clinic core hours typically 8:00a.m. to 4:30 p.m. EST. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Compensation & Work Schedule:

• Work Schedule: Monday - Friday, 8:00 am to 4:30 pm EST
• Compensation: $18.50/HR

Essential Duties and Responsibilities

• Professionally administer all incoming and outgoing calls.
• Great clients in a professional, friendly, hospitable manner.
• Explains and distributes forms to patient to ensure proper completion.
• Schedule clients for appointments and referrals as indicated.
• Checks patients in and out of service center using appropriate systems.
• Maintains inventory of office supplies.
• Files, copies, processes, and maintains accurate client records (electronic and hardcopy files).
• Support clinical staff as needed in performing drug and alcohol testing.
• Carries a mobile phone for scheduled time periods and performs after-hours emergency drug and alcohol testing when needed.
• Travels and performs drug and alcohol testing off site when needed.
• Performs other related duties as assigned

Qualifications/Requirements:

• Excellent customer services skills and verbal communication skills
• Punctual and dependable
• Able to work with minimal supervision.
• Knowledge of MS Office and ability to learn other proprietary software systems.
• Professional appearance
• Adheres to all corporate policies/procedures and federal /state regulations.
• Obtain DOT Urine Specimen Collector certification within two (2) weeks of employment.
• Obtain DOT EBT (Evidential Breath Testing) certification within two (2) weeks of employment.

Physical Requirements:

Must speak, read and write in English. Required to talk, listen, walk, sit, stand, use hands, handle, or feel objects, tools, or controls; reach with hands and arms. Lifts up to forty (30) pounds. Climbs stairs. Must sit and drive a commercial truck for periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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