Front Desk Receptionist
The Judge Group Inc.

Job Info

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Location: Frankfort, IL
Salary: Competitive
Description: One of The Judge Group's newer clients is looking for a Patient Access Front Desk Specialist who will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals

Type: Permanent
Location: Frankfort, IL
Schedule:
Monday: 7:00am - 6:00pm
Tuesday: 7:00am - 4:30pm

Wednesday & Thursday: 7:00am - 3:00pm

Friday: 7:00am - 1:00pm

Saturday: Closed

Sunday: Closed

All interested and qualified candidates please send your resume to Nicole Jordan at njordan@judge.com for consideration.

Essential Duties and Responsibilities

• Perform registration and basic insurance verification, ensuring collection of critical data elements necessary for proper patient identification and billing.
  
• Identify and update patient demographic information on Nextech system as defined by departmental policy and procedures.
  
• Coordinate patient admission needs for timely patient placement.
  
• Identify non-participating insurance plans or out-of-network plans and inform patients and physicians regarding options, including but not limited to cancelling appointment.
  
• Work with HMO patients on obtaining referral information.
  
• Ensure patient's lab matches their insurance plan.
  
• Obtain copies of insurance card and confirm insurance through online verification tools or other methods.
  
• Collect appropriate co-pays, co-insurance or deductibles at the time of service.
  
• Prepare documents for optical imaging/scanning into electronic medical record.
  
• Obtain patient signatures for consent to treat.
  
• Assist with resolutions pertaining to patient account balances.
  
• Maintain inventory control of paper/forms/supplies at front desk area.
  
• Copying or faxing of documents to additional office locations.
  
• Provide courteous and accurate information about the practice and instructions to patients and visitors.

Qualification & Requirements:

• High School Diploma or equivalent required.
  
• At least 1 year previous customer service experience.

**Detailed job description available upon request**

All interested and qualified candidates please send your resume to Nicole Jordan (njordan@judge.com) for consideration.

Contact: njordan@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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