At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability.
What You Will Do
Join us as a Support Engineer specializing in Panduit Intelligent hardware and software products. You'll play a crucial role in ensuring client success post-sales, focusing on our Energy Management and DCIM solutions. Your responsibilities will involve tackling high-level, intricate customer issues across various product lines. Collaborating closely with Development, Product Management, and Customer Experience teams, you'll provide exceptional support that goes beyond expectations in helping to resolve often complex customer issues and helping to build and maintain our customer base.
This role demands a deep understanding of complex engineering and software systems, enabling you to resolve unique challenges for our international customer base with discretion and independent judgment. It's a dynamic position that may require on-call availability, weekend support, and travel to customer data centers, ensuring our clients receive unparalleled service and support at all times.
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