About CWS
Position Title:
Systems Solutions Champion
Reports To:
Senior Manager, Processing Compliance
Supervises:
Senior START Specialists
Division:
CWS Africa
Department:
Programs
Team:
Regional
Job Location:
Nairobi, Kenya
Grade Level:
8, International
Introduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.
Purpose
Primary Purpose:
The Systems Solutions Champion serves as RSC Africa's primary focal point with the Refugee Processing Center (RPC) on matters related to the functionality and further development of START, including the use of Processing Guides and Local SOPs. This position is dedicated to RPC-directed activities and relies on support and cooperation from and collaboration with RSC colleagues to advance training, system testing, processing guidance and local SOP review/drafting, business process changes, change implementation, and other activities to improve standardization in guidance and data, to increase processing efficiency and maximize the use of system enhancements, and to streamline and enhance reporting.
Key Relationships:
Internal to CWS
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