Laboratory Supervisor(Drinking Water/WasteWater)
American Water

Job Info

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Requisition ID: 107164

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Do you have experience with providing technical leadership on water quality, treatment, permitting, and regulatory compliance issues and are looking to become the newest memeber of the American Water family, then this role is for YOU!

Primary Role

This position is responsible for water quality monitoring and environmental programs to ensure regulatory compliance for multiple public water systems operated by New Jersey American Water. Assists in the management water quality and environmental compliance operations, sample collection, tracking, analysis, data management, regulatory reporting, drinking water laboratory certification, QA/QC and documentation. This regularly includes reporting process control results to plant production personnel and regulatory compliance results under applicable federal and state drinking water regulations, including the Safe Drinking Water Act. Implements Company policy on water quality and related environmental matters.

Key Accountabilities

• Administers the Water Quality Monitoring and Environmental Management Programs to ensure continuous compliance with applicable health, regulatory and environmental standards for multiple public water systems in NJ. Includes routine sampling, sample scheduling, results tracking, reporting to regulatory agencies, and compliance confirmation certifications.
• Oversees laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met. Leads the water quality team sampling and reporting requirements, and proactively raises potential compliance matters.
• Assures that policies, programs, performance standards and approved objectives related to water quality, safety, and environmental leadership are upheld
• Maintains drinking water laboratory requirements and certification.

• Oversees daily sampling and laboratory operations and ensures adherence to SOPs, QA/QC and documentation protocols; maintains service contracts, calibrations for certain equipment and ensure laboratory equipment is kept in good working order; orders and maintains laboratory supplies
• Assists local, state and federal regulatory agencies during inspections

Additional Key Accountabilities

• Focuses on maintaining relationships across functions and levels, including interactions with regulators, customers, other departments.
• Acts as a liaison to other functional departments, communicating operational updates and educating water quality and environmental compliance requirements
• Leads and delegates special projects, prepares reports and makes recommendations.
• Responds effectively to water quality concerns and customer inquiries during and after business hours as needed (On call rotation, emergency response)

Knowledge/Skills

• Strong working knowledge of Federal and State Safe Drinking Water Act requirements
• Strong working knowledge of New Jersey Environmental Laboratory Certification program (NJAC 7:18)
• Effective organizational, analytical, planning, presentation and troubleshooting skills
• Microbiological analysis including Total Coliform, E. Coli, Heterotrophic Plate Count and field parameters
• Field sampling, laboratory analysis, QA/QC, data interpretation, reporting and record-keeping.
• Basic working knowledge of water treatment processes and strong water quality understanding.
• Experience with NJDEP database, E2 data upload, and Drinking Water Watch preferred.

Certifications and Licenses

• Active state Driver's License required with the ability to pass a motor vehicle report.
• NJDEP Water treatment license preferred but not required
• Professional office environment, laboratory, treatment facilities, sample sites within the distribution system.

Experience/Education

• Minimum Bachelor's Degree with major in Biology, Chemistry, Life Sciences, Environmental Science or equivalent environmental area (Microbiology, Environmental Engineering).
• 5 years experience in water and/or wastewater operations, and management role(s) in a laboratory setting preferred.

Work Environment

• Intrastate travel.
• Local travel as necessary for sample collection and plant inspections
• Professional office environment, laboratory, treatment facilities, sample sites within the distribution system.

Competencies

Decision Quality

Develops Talent

Drives Engagement

Plans, Aligns, & Directs

Prioritizes & Role Models Safety

Self-Awareness

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: New Jersey

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