Technical Assistant reports to and functions under the general supervision of the Technical Managers and Unit Operations Manager for Imaging. Receives direct supervision from senior technical staff and Technical Manager. The role of the Technical Assistant encompasses the clinical and clerical areas of the imaging department performing day-to-day operations to assist technologists, patient service coordinator and patients. The technical assistant must be knowledgeable of the workflow within each area and work under the supervision of the licensed individuals within these areas.
Clinical & Clerical:
• Works in harmony with others and functions as a team member while maintaining professional, effective and constructive working relations and communication with departmental staff, hospital personnel.
• Achieves positive relationships with patients, families, visitors, and other healthcare providers supporting the hospital's vision and mission statement.
• Work habits and job performance must meet department standards.
• Willingly offers and assists clinical staff as necessary during the patient study.
• Embodies a proactive attitude and approach to patient care
• Assist staff with both explaining the exam and positioning of patients
• Provide bed pan and urinal to patients, when needed.
• Provides a comfortable environment for patients.
• Assists with patient transport
• Maintains testing area in an orderly manner; prepares imaging/procedure rooms prior to patient use
• Maintains the patient waiting areas
• Assists in monitoring patient holding/waiting areas
• Communicates patient status or concerns to management and/ department lead tech
• Pages and/or makes phone calls as requested
• Oversight of the department's stock supplies (monitoring and replenishment) including linens.
• Maintains emergency supplies and completes documentation checklist
• Clerical duties to include all aspects of exam scheduling along with performing patient related tasks (i.e. prepares check-in documentation, make confirmation calls)
• Any other related duties as directed by the Technical and Operations Managers.
Skills and Competency Required:
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