Facility: Twin Fountains Home
Job Summary:Core Responsibilities and Essential Functions: Excellence in Customer Service by partnering with health care team, patient/resident and family * Protects rights and dignity of patient/resident at all times. * Maintains confidentiality. * Participates in patient/resident rounding per standards. * Answers telephone and call lights promptly and notifies appropriate individual of needs for follow-up. * Resolves concerns and immediately informs the nurse/leader of complaints. * Proactively offers assistance and comfort measures to patient/residents and families. * Presents self in positive and professional manner and demonstrates sensitivity to concerns and needs of others. Patient/Resident Centered Care * Provide patient/resident care according to the Plan of Care. * Provide basic patient/resident care needs (e.g. hygiene, nutrition, elimination, physical comfort * measures) as assigned. * Assist nurse and other members of health care team with care delivery as assigned. * Provide meals and nourishment to the patient/resident according to dietary standards and the plan of care. * Documents intake and output. * Take vital signs and document, report verbally to the nurse any acute changes in a timely manner. * Document all patient care delivered in a timely manner as required by policy. Provide emotional support for the patient/resident and family *Verify how the patient/resident wants to be addressed. *Demonstrates professional and friendly bedside manner. *Provide time to listen and establish rapport. *Affirm and recognize the family's role in support of the patient/resident. *Observe any religious, or cultural restrictions or practices of the patient/resident and family. Provide for a safe and organized environment * Perform basic housekeeping duties in the immediate area of the patient/resident s room and bath. * Cleans and sanitizes personal direct care items (bedpan, urinal, etc) per policy/standards. * Ensure that safety hazards related to fall risk are removed or controlled i.e. cords, oxygen tubing, clutter etc. * Ensure that Oxygen signage is displayed, and tanks are stored correctly. * Ensure that bedrails, bed alarms and personal alarms are utilized correctly and encourage family and visitors to do so. Ensure that the patient/resident has all the required supplies needed for care * Stock the necessary medical supplies and skin care products in the patient/resident care area. * Stock the required linens and incontinent supplies in the patient/residents room. * Transports patient/resident as needed. * Transports specimens and supplies as needed. *Transoports specimens and supplies as needed. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education:
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