Patient Care Associate - Inpatient Surgical Center
Partner's Healthcare

Job Info

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Site: Cooley Dickinson Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

Job Summary
Cooley Dickinson is the hospital for individuals to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence. The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed, and may function as a patient care observer to monitor for patient safety in situations where 1:1 observations are required. Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

Qualifications

PCA, Certified

High school diploma or equivalent required

Current American Heart Association Basic Life Support (BLS) certification required

Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required

Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.

Six (6) months to one (1) year nursing assistant experience required • One (1) to three (3) years secretarial experience preferred

Health care experience preferred • Ability to multi-task and handle stress crisis situations effectively required

Demonstrated knowledge of medical terminology required

Demonstrated typing skills and computer experience required

Demonstrated interpersonal, organizational, and oral and written communication skills required

PCA, Non-Certified

Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required • High school diploma or equivalent required

Current American Heart Association BLS certification required

Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required

Health care experience preferred

Ability to multi-task and handle stress crisis situations effectively required Demonstrated typing skills and computer experience required

Demonstrated interpersonal, organizational, and oral and written communication skills required

Ability to communicate effectively and follow written and/or oral instructions required

Demonstrated teamwork and collaboration skills and a professional demeanor required

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Cooley Dickinson Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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