Process Expert Sr
Elevance Health

Job Info

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Location:

The Process Expert Sr will support multiple operations departments by participating in project and process work.

How you'll make a difference:

• Researches operations workflow problems and system irregularities.
• Develops, tests, presents process improvement solutions for new systems, new accounts and other operational improvements .
• Develops and leads project plans and communicates project status,
• Provides process direction and decision making for all minor and major project work
• Provides guidance to process experts.
• May perform duties as a lead when involved with enterprise wide initiatives/projects.

Minimum Requirements:

• Requires a BA/BS and minimum of 8 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.

Preferred skills, qualifications and experiences:

• Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred.

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