Job Description Summary
As a Quality Engineer at our Distribution Center, you will be instrumental in upholding the highest
standards of regulatory compliance and product quality. Your role is critical in maintaining operational
excellence, with a strong focus on the quality engineering processes specific to the distribution of medical
devices and pharmaceuticals.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Quality System Management:
o Provide engineering support to maintain a comprehensive quality management system, tailored to the distribution of medical devices and pharmaceuticals.
o Ensure systems are in line with Good Distribution Practices and other relevant regulatory standards.
• Quality Operations Oversight:
o Conduct thorough equipment and process inspections and guarantee compliance with standard operating procedures.
o Monitor quality control processes and implement continuous improvement strategies.
• Validation and Calibration Expertise:
o Lead validation efforts for distribution equipment, processes, and software, ensuring accuracy and reliability.
o Oversee the calibration of critical instrumentation to maintain precise measurements and controls.
• Environmental Monitoring:
o Vigilantly monitor environmental conditions within the Distribution Center to protect product integrity.
o Implement and manage controls for temperature, humidity, and other critical parameters.
o Implement and manage shipping lane controls to ensure product integrity is safeguarded throughout the shipping process.
• Audit and Compliance Readiness:
o Prepare for, coordinate, and support both internal and external audits.
o Address audit outcomes swiftly and effectively to maintain compliance.
• Quality Incident Investigation:
o Spearhead investigations into any quality deviations, non-conformances, or customer complaints.
o Implement corrective actions to prevent recurrence and enhance quality.
o Directly participate in quality investigations, including owning those investigations to closure.
o Act as a reviewer and approver for quality investigations.
• Product Traceability:
o Ensure a robust traceability system is in place for all products, safeguarding their integrity throughout the distribution chain.
• Customer Quality Claims Resolution:
o Investigate and resolve any claims regarding service failures or product quality.
• Document and Change Management:
o Maintain meticulous control over all quality-related documentation.
o Manage change control processes to ensure seamless transitions and compliance.
• Risk Management:
o Proactively identify and mitigate potential risks to quality and compliance within the distribution environment.
o Utilize Risk Management tools including pFMEA to ensure appropriate risk measurements and mitigations are in place.
• Regulatory Compliance:
o Stay abreast of licensing requirements and ensure the Distribution Center's full compliance.
• Travel:
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