Safety Monitor Per Diem
Partner's Healthcare

Job Info

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Site: Wentworth-Douglass Hospital

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary
A Patient Safety Monitor is a caregiver who provides patients in need of supervision with companionship and care. Patient Safety Monitors provide a compassionate substitute for restraints, seclusion rooms and other measures to deal with challenging patients.

Under the supervision of clinical staff, patient sitters position themselves in their assigned patient's room to maintain constant visual observation of the patient If the patient has any worries or concerns about how they're feeling, or if their symptoms are worsening, patient sitters listen to these problems and relay them to the appropriate nurse so that further action can be taken if necessary. The role provides care in a manner that soothes patients, observes for changes in their condition, and summons nursing staff where necessary. It is important that patient sitters desist from performing unauthorized duties.

Qualifications

ESSENTIAL FUNCTIONS:

1. Observes 1:1 patient watches for any behavior that could indicate potential problems for patient or staff.

a. Remains alert at all times while on duty, ensuring supervision of patient at all times.
b. Observes room for safe environment for behavioral health patients, visitors & staff.
c. Monitors overall safety of patient.
d. Immediately reports any changes in patient behavior to clinical staff / RN in charge of the Patient.
e. Provides patients with emotional support.
f. Alerts nursing staff when patients need help.

2. Management of Information

a. Handles sensitive, private information with a high level of discretion, maintaining confidentiality of patient information.
b. Make immediate decisions, in emergent response situations, while maintaining composure.
c. Maintains routine patient watch logs.
d. Communicates effectively at various social levels.

Qualifications - External

Experience Minimum Required
3+ mos in a customer service related position with proven, effective communication skills at various social levels

Education Minimum Required
HS Diploma or equivalent

Special Skills Minimum Required

• Outstanding communication, listening and observation skills.
• Ability to work well together with others.
• Professional appearance and proficient personal hygiene.
• Calm, confident manner.
• Undeterred by distressed or combative patients.
• Ability to make immediate decisions, while maintaining composure, in emergency response situations

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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