Salesforce Practice Capability Leader
Slalom, LLC

Job Info

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Salesforce Practice Capability Lead

Who You Are

Slalom Consulting is looking for an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success with our clients in Pennsylvania. The Salesforce Practice Leader will provide thought leadership to our enterprise and mid-market clients, set strategic direction for the Salesforce practitioners and generally be accountable for ensuring the overall quality execution of business and technology consulting across all Salesforce engagements.

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 2nd largest Salesforce partner in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

Accountability for the account focused practice, including driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:

Practice Building

• Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
• Identify opportunities for growth and maturation of Salesforce offerings.
• Build and develop relationships with Salesforce and own joint sales pursuits.
• Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.
• Maintain awareness of industry leading practices and business levers for cloud offerings and understand how Slalom practice areas interact.

Engagement Management

• Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Provide oversight and governance of all sold and managed Salesforce projects.
• Oversee quality assurance of project delivery.

Team & Individual Development

• Maximize team performance through an effective team approach that increases productivity and job satisfaction.
• Assign practice area development tasks when Consultants are between projects.
• Develop and deliver leading practices, delivery templates, and point-of-view papers. Create reusable collateral for sales and delivery accelerators.
• Develop case studies and training materials; conduct brown bags and provides guidance for Salesforce Practice.

What You'll Bring

• Strong business development skills with a proven track record of managing complex pursuits, opening net-new accounts or origination of new business within an existing account.
• Experience growing enterprise-scale client relationships
• Experienced people management skills having lead delivery teams of 10+ with at least 3 direct reports.
• Senior advisory background with experience proposing and leading cross-functional engagements of teams with various technical and non-technical capabilities
• Functional understanding of Salesforce with demonstrated ability to architect solutions
• Expert at project delivery who can perform all aspects of program management and articulate a mature delivery methodology to clients and team members

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 40 markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 12,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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