Shelter Stabilization Worker - Bay View Inn
Bay Cove Human Services, Inc.

Boston, Massachusetts

Posted in Community Services


Job Info


Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:


The Shelter Stabilization Worker provides day to day support and skills training to individuals living in a dual-diagnosis emergency shelter. This Shelter Stabilization Worker contributes to Bay Cove's mission by providing services in a strengths-based, person-centered, trauma-informed, and culturally and linguistically competent manner that assists guests in realizing their goal of obtaining housing.

This is a non-exempt position.

Schedules Available:

  • Tuesday - Saturday 3pm-11pm (Full Time)
  • Sunday - Thursday 11pm-7am (Full Time)
  • Saturday - Monday 11pm - 9am (Part Time)
  • Friday 3pm-11pm, Sat - Sun 7am-3pm (Part Time)
Supervisory Responsibilities: None

Essential Functions of Position:
  • Engages in relationship building with shelter guests with sensitivity to the needs of the long term homeless population with concurrent mental health and substance use issues and fosters a community of safety and respect.
  • Engages guests in conversation regarding housing goals and next steps to be taken in order to reach those goals.
  • Teaches and role-models skills in the areas of grooming, hygiene, housekeeping, communication/social skills, and recreational activities.
  • Administers medications in accordance with MAP standards and trains guests in medication self-administration procedures.
  • Implements safety procedures and crisis intervention practices using a non-judgmental, harm-reduction approach.
  • Provides supportive counseling to guests concerning daily personal and social issues.
  • Maintains documentation per site expectations.
  • Prepares and serves meals in accordance with 509 regulations.
  • Participates in the cleaning of the shelter and encourages guests to actively participate to maintain a clean and healthy living environment.
  • Monitors guests health needs and consults with the program nurse or the on-call nurse consultant when appropriate.
  • Completes other duties and projects as assigned by supervisor.
Requirements for the position:
  • One year direct care experience providing services to adults with mental illness or related population; BA/BS can be substituted for experience.
  • Department of Public Health certification in medication administration is required within 60 days.
  • Proficiency in word processing and basic computer functions.
  • Demonstrated professional communication and organizational skills.
  • Flexibility to work evenings and weekends on a scheduled or as-needed basis.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.



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