Solutions Management Director- Product Owner
Elevance Health

Job Info

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Responsible for leading the planning and implementation of products and services for the most complex, diverse lines of business enterprise wide: will be product owner for HealthOS Clinical Data Navigator. Works in an Agile environment to define business needs, prioritize stories, perform User Acceptance Testing (UAT), define milestones and deliverables, and identify and mitigate risks to the plan. Collaborates with developers and business partners in an Agile environment to build an industry-leading Clinical Data quality monitoring platform. Serves as the single point of contact and subject matter expert on all aspects of planning, implementing and managing day to day operational, technical and business partner interactions for existing programs and works together with Product Development to consult on enhancements to existing products and development of new clinical solutions based on department analytics. Primary duties may include, but are not limited to: Provides consultation and advice to business partners regarding benefits of products and analytics. Explains timelines and measures of success for implementing these products. Coordinates data requirements, production schedules and deliverables with the development teams & business partner. Oversees all business partner specifications and/or modifications for contracted products and services. Provides business partners with the resources, training and services necessary to effectively utilize the products that provides. Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance. Maintains expert knowledge of current clinical measures and future clinical measure development plans, communicates this information to business partners, assists in the selection of clinical measures to be utilized in pilot and full rollout of products and services, and guides business partners in continually reviewing and updating clinical measure sets. Maintains expert knowledge of all current systems, products and services and basic understanding of future system and product development plans to allow appropriate level of communication with business partner. Leads department projects and mentors solutions management staff. Provides leadership to managers and consultants. Serves as subject matter expert for the department. Directors typically support business strategies through an integrated portfolio of programs, projects and initiatives.

Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience, which would provide an equivalent background. Graduate degree and/or professional designation related to field preferred. Project management experience in a technical environment required. PMP, Scrum Master, or Agile certification preferred.

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