Location:
Overview
Position Title: Sr Sales and Service Coordinator
Location Name: Peachtree Heating and Air Conditioning
Location Address: 2500 Meadowbrook Pkwy NW, Ste F Duluth, Georgia 30096
Salary: Up to $30 per hour depending on experience. Position comes with Commissions!
Hours: 8a-5pm or 10am-7pm depending on season TBD with Mgr* potential on-call for after 7 that could be remote from home.
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
The Senior Sales and Service Coordinator is responsible for monitoring the activities of multiple Sales and Service Coordinators. Trains, mentors and coaches other Sales and Service Coordinators and ensures that work produced meets product/service standards and exceeds quality standards.
Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment.
Responsibilities
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