Student Success Coach
Schenectady County Community College

Job Info

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Category:: Professional
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Department:: College in the High School
Locations:: Schenectady, NY
Posted:: Nov 1, 2024
Closes:: Open Until Filled
Type:: Full-time
Position ID:: 182656

About SUNY Schenectady County Community College:

SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion is central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. We encourage applications from members of historically underrepresented groups, women, veterans, and persons with disabilities.

Job Description:

SUNY Schenectady County Community College is seeking a full-time Student Success Coach in their College in the High School Office. Reporting to the Project Director, the Student Success Coach is a full-time grant-funded position, responsible for proactive outreach and supportive intervention to Dual Enrollment Students. The Student Success Coach is responsible for promoting a positive and successful learning experience for students both on-campus and at Schenectady High School in an effort to increase student retention, success and completion. This position is subject to renewal based upon performance evaluation and continued availability of federal funds. The incumbent does have supervisory responsibility over students.

DUTIES & RESPONSIBILITIES

• Assist current students who are at-risk by connecting them with resources on campus and at the high school to provide support
• Work closely with students to develop and update their success plans
• Utilize Starfish and other academic and educational systems to develop intervention and success strategies for program participants
• Monitor student grades and attendance and maintain case management files to track contact hours, issues, and outcomes of coaching sessions with appropriate documentation
• Collaborate with Student Affairs, Academic Affairs, and Strategic Initiatives & Planning staff to provide wrap-around services
• Assist the Project Director on the development of student success programs and workshops throughout the year intended to support students with resources and attain skills prior to academic difficulty to support our success model
• Communicate with all staff who work with the students to ensure productive communication paths related to student success
• Consult with faculty to align efforts and assess progress in all courses in which the students are enrolled
• Provide training on the use of Starfish (early alert) to students and faculty periodically throughout the year
• Provide assistance to students and instructors to problem solve issues that arise related to progress towards academic goals, persistence and attendance
• Develop and present lessons, workshops, or trainings on coaching; develop relationships with college and other training providers to stay abreast of community needs and college programs in order to provide students with up-to-date and accurate information; establish and maintain effective working partnerships with key stakeholders
• Interpret and apply results of predictive analytics and non-cognitive assessment to assist in determining caseloads
• Monitor students' progress and adjust pathways as needed
• Other duties or special projects as assigned by the Project Director

Requirements:

Minimum Qualifications:

• Master's degree with at least one year of experience working with students in a support role OR a Bachelor's degree with three years of experience working with students in a support role
• Experience working in a community college or higher education setting or secondary education setting or directly working with students in a supportive environment
• Strong communication and organization skills
• Ability to work autonomously

Special Information:

• VISA sponsorship is not available for this position.
• Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts.

Additional Information:

Salary: $45,800

At SUNY Schenectady, salary is only one aspect of your compensation package.

Benefits and perks:

As a full-time team member here, you'll enjoy:

• Comprehensive health care coverage
• Dental and vision coverage
• A choice of retirement systems
• A deferred compensation program
• Professional development opportunities
• Two on-campus childcare providers
• Discounted YMCA health club membership
• Plus additional savings programs and perks!

Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at (518) 381-1218 or humanresources@sunysccc.edu.

Applicants must submit the following documents to be considered for this position:

• Cover letter
• Resume
• Completed SUNY Schenectady Employment Application
• References: Please provide three professional references which include name, title, and contact information

CAMPUS SAFETY REPORT
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here.

SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

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