Unit Secretary - Telemetry
Cooley Dickinson Hospital (CDH)

Job Info

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Cooley Dickinson is the hospital for individuals to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence.

About Us

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Accolades and Recognition

Our staff has been consistently recognized for the quality of care and commitment to patient safety provided on a daily basis. Some of these awards include:

• Centers for Medicare and Medicaid Services (CMS) 5-star rating
• The American Association of Critical Care Nurses (AACN) Beacon Award for Excellence
• Human Rights Campaign Foundation LGBTQ+ Healthcare Equality Leader designation
• The American College of Emergency Physicians (ACEP) awarded a Level 3 Geriatric Emergency Department Accreditation (GEDA)
• Baby-Friendly USA designated Baby-Friendly Hospital

Our Benefits

In addition to competitive pay, all Cooley Dickinson employees who work 20 hours or more per week have access to the following benefits with no waiting period:
• a range of health, dental, vision, prescription and life insurance benefits
• a generous and flexible Earned Time Off program starting at six weeks accrual per year
• 403(b) retirement plan with various investment options
• opportunities and support for continued education including tuition reimbursement

Job Responsibilities

The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

Qualifications
Qualifications

• High school diploma or equivalent required
• One (1) to three (3) years secretarial experience preferred
• Health care experience preferred
• Demonstrated knowledge of medical terminology required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required
• Demonstrated positive customer service skills and ability to work as a team required
• Demonstrated ability to focus and provide attention to detail required

EEO Statement
It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.

Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply.

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