(USA) Director, Operations - Walmart Connect Opera...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

The Director of Business Management is a critical and trusted leadership role as the strategic right-hand person to the Vice President of Advertising Operations & Client Services at Walmart Connect. The Advertising Operations & Client Services team at Walmart Connect is comprised of 4 core groups with associates in 5 hub locations across the US, India, and Mexico (about 800 associates): Yield Strategy & Management, Revenue Operations, Client Services, and Media Insights. Responsible for the end-to-end strategy and execution of the lifecycle of a deal.

The Director of Business Management will use strong leadership and problem-solving skills to assist with the daily operation of the organization. The position will work vertically and horizontally with responsibilities that span high-level strategy down to business management / operations tasks. The person in this role will immediately impact our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments.

The Director of Business Management will set strategies, develop cross-functional execution plans, identify success metrics, and communicate progress against goals. The ideal candidate will have proven experience in executive-level advising, project execution, and key interdepartmental collaboration. Ultimately, the primary function of this role is to ensure everything runs smoothly within Advertising Operations & Client Services. This is a fast-paced, think-on-your-feet position as you interact and build key relationships with business leaders across the organization.

The right candidate will define, drive, and deliver effective business strategies to ensure the organization remains competitive, efficient, focused and energized.

NOTE, this is a people leadership role.

What You'll Do:

• Build and champion a people-first culture.
• Oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads.
• Review, design, and execute improvements to organization structure. Drive organizational change as appropriate.
• Define and manage organizational strategy (annual and ongoing), objective, and roadmap for Advertising Operations & Client Services.
• Organize, track, and evaluate the impact of our strategies and initiatives over time. Communicate project status to stakeholders and key project participants.
• Manage and facilitate Advertising Operations & Client Services rhythm of the business (ex: leadership meetings & offsites, presentations, agendas, follow-ups, etc.).
• Develop positioning and presentation slides about team objectives, processes, collaboration, etc. to ensure clear and effective communications across the organization.
• Lead cross-functional teams, influence outcomes, and drive accountability to help ensure the organization is on path to hitting priority goals, objectives, and metrics.
• Determine key performance indicators and how to measure team performance. Work with leadership to deliver, monitor, and communicate progress towards goals.
• Continuously seek to improve processes and streamline collaboration across team members.
• Proactively address pressing business issues that need immediate attention.
• Communicate with effectiveness - grasp, structure, and explain complex problems in an easily digestible manner and provide thoughtful and sound recommendations.
• Build positive relationships across the organization at all levels to drive influence.

Experiences You Should Have:

• Relevant professional digital media experience required in advertising, operations, insights, or client services.

• Broad business experience driving execution and adoption of key strategic programs across large teams.
• Able to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department.
• Proven ability to develop and lead the implementation of communications strategy, policy, and operational plans to a successful outcome.
• Comfortable holding team members accountable to project deadlines and identifying areas in need of support.
• Ability to work in a fast-paced, highly independent environment, and juggle multiple ongoing projects, responsibilities, and relationships.
• Project management skills and experience.
• Strong interpersonal and team leadership skills.
• Excellent verbal, written, and presentation communication skills.
• Force for change who is open to new insights, accepts challenges, and leads with positive energy.
• Ability to work in a flexible manner in line with the organization's objectives and willingness.
• Experience with data, financial analysis, and budget management.
• Excellent analytical and problem-solving skills with a focus on structure and execution.
• Entrepreneurial spirit and a self-starter who is eager and effective at solving problems.
• High energy and teamwork mentality a must.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $132,000.00-$264,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

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