(USA) Operations Manager, Asset Protection - DC/FC
Walmart

Job Info

---

What you'll do at

Position Summary...

What you'll do...
Data and Digital Literacy Possesses knowledge of: Data collection modes, techniques, and tools; data analytics and data visualization tools and techniques; existing and upcoming digital applications and systems; technology innovation trends and industry benchmarks; and data governance. To be able to carry out the following responsibilities: Identifies problems, leverages data to determine root causes, and applies information to find solutions. Participates in the feedback loop between data intake and insights and works to improve the data-collection process. Articulates the levers that influence data. Ensures data quality and organizes processes information for analysis. Leverages visualization techniques and tools to create dashboards for stakeholders and leadership. Identifies and propose ways to automate/improve existing processes in assigned respective area of work with the help of technology (for example, RPA, artificial intelligence, machine learning). Documents business requirements for new technology solutions. Develops, tests, and integrates prototypes to support the creation of technology-enabled solutions. Develops and implements technology changes across multiple processes within assigned area of work. Business Acumen Possesses Knowledge of: Business case development; problem-solving techniques, workflows, and processes of the assigned business area. To be able to carry out the following responsibilities: Provides recommendations to business stakeholders to solve complex business issues (for example, business operations, necessary skills,). Develops business cases for projects with projected returns on investment or cost savings. Demonstrates deep functional knowledge of assigned business unit/organization. Translates business requirements into projects, activities, and tasks and aligns to the overall business strategy. Serves as an interpreter and conduit to connect business needs with tangible solutions and results. Recommends new processes and ways of working. Environmental Protection Possesses knowledge of: Environmental policies and procedures; applicable federal, state, and local laws and regulations involving the environment; macro-level trends on the assigned facility's environmental impacts and assessments. To be able to carry out the following responsibilities: Supports regulatory visits and prepares audit reports for management review. Assists in integrating environmental considerations into process design. Interprets and evaluates compliance status reports and relevant risk management practices. Assists in the development of company policies, practices, and procedures relating to environmental risks. Implements environmental policies and practices and ensures compliance with environmental legislation. Operational Excellence Possesses knowledge of: Organizational processes; root cause analysis techniques; department workflows; Standard Operating Procedures (SOPs) and One Best Way (OBW) processes. To be able to carry out the following responsibilities: Explains the operational functions and key functional roles of assigned department or unit. Clarifies the role of each department and its relevance to the enterprise strategy. Describes the interdependence of support functions and line operating functions. Identifies the primary operational functions of the organization. Understands where to locate and how to read SOP and OBW information. Locates information regarding fundamental practices and policies. Lists common tasks and activities performed by operations functions and subfunctions. Asset Protection & Security Possesses knowledge of: Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulations. To be able to carry out the following responsibilities: Works with specific types of tools used for theft prevention. Conducts investigations. Recognizes and investigates security breaches, thefts, shortages (loss), and vandalism and reports findings to facility management. Assists in the implementation of access control procedures to prevent unauthorized access to restricted facilities. Conducts security audits and follows-up to ensure exceptions are remediated according to Supply Chain standards. Assists with the installation and monitoring of emergency and surveillance services (for example, fire alarms, refrigeration alarms, metal detectors, closed-circuit television). Maintains asset prevention records. Generates standard loss and shrinkage reports. Works to support the development and use of practices for reducing loss and shrinkage. Detects and reports incidents of loss and shrinkage, as well as related issues. Partnership & Collaboration Possesses knowledge of: Stakeholder identification;; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; specialized business vernacular. To be able to carry out the following responsibilities: Engages with team members on a periodic basis and establishes credibility. Analyzes stakeholder needs and partner with stakeholders to share relevant information. Responds effectively and efficiently to requests. Influential Communication Possesses knowledge of: Verbal/nonverbal behaviors; applications and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup. Presents to and influences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive manner. Independently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant, fact-based information. Influences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately. Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans. To be able to carry out the following responsibilities: Coordinates directly with emergency responders in the event of an emergency. Evaluates facility environments against OSHA and industry-specific health and safety guidelines. Works to improve employee health and safety processes in diverse environments. Enforces compliance with OSHA standards. Designs emergency evacuation plans. Identifies and trains evacuation leaders. Educates employees on potential health and safety hazards. Evaluates the performance and stability of protective systems and equipment in accident management. Serves as a facility contact with for emergency health and safety regulatory agencies. Assists with third-party audits. Develops and presents audit findings to facility management. Responds to inquiries by regulatory authorities. Consults on complex claims and settlements. Designs preventative claims management processes (for example, associate engagement efforts, return-to-work programs). Process Improvement Possesses knowledge of: Workflow mapping processes; continuous improvement principles; control definition techniques. To be able to carry out the following responsibilities: Defines the critical workflows for executing key processes. Identifies process problems that limit performance. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Implements methods for improving and establishing controls for critical processes. Coaches team members to develop process improvement skills. Leads incident investigations and root cause analysis. Provides countermeasure solutions. Asset Protection Training Delivery Possesses knowledge of: Training methodologies; training content development processes; organizational training lifecycles. To be able to carry out the following responsibilities: Participates in delivering training content from existing training plans. Interprets basic "do's and don'ts" for different training delivery mediums. Creates learning objectives while managing participant questions and concerns. Addresses unique techniques for preparing course material and delivering instructions. Assists in the delivery and evaluation of training program components. Educates contractors on relevant laws/company policies involving the negotiation and signing of contracts. Risk Management Possesses Knowledge of: Risk management processes; risk assessment reports, risk management tools. To be able to carry out the following responsibilities: Produces and interprets common risk assessment and management reports. Identifies common technology, security, or financial risks relevant to assigned function or unit. Evaluates risk assessment models and techniques relevant to assigned area. Documents the key steps of a unit-specific risk management process and associated procedures. Implements or manages risk management for assigned area. Evaluate employee risk awareness and trains employees as needed. Conducts risk assessments. Collects and analyzes documentation, statistics, reports, and recommendations for continuous improvement. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
‎

‎

‎
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
‎

For information about PTO, see https://one.walmart.com/notices.

‎

‎
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
‎
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
‎

For information about benefits and eligibility, see One.Walmart.

‎
The annual salary range for this position is $65,000.00-$139,000.00
‎
Additional compensation includes annual or quarterly performance bonuses.
‎
Additional compensation for certain positions may also include:
‎
- Regional Pay Zone (RPZ) (based on location)
‎
- Stock
‎

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' experience in Retail, Supply Chain, or Manufacturing environment.
Option 1: Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.
Option 2: 3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive

Primary Location...

2837 Senator Ralph Scott Parkway, Mebane, NC 27302-0000, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

• On average, how long does it take to fill out an application?
  
  It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.
  
  
• Can I change my application after submitting?
  
  No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
  
  
• How do you protect my personal information?
  
  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
• What are the recommended Internet Browsers for applying for open roles?
  
  We recommend Google Chrome 12+ for the best user experience. However, the following browsers may also be used:
  • Firefox 115+
  • Microsoft Edge 44+
  • Safari 5.0+
  
  

---